The BEP is not the right fit for everyone. While successful vendors each have their own unique story they all share a set of common characteristics that have allowed them to succeed. All persons considering undertaking the BEP training program should make an honest assessment of their own strengths and weaknesses as they relate to the traits below. Some of these traits may come naturally while others will have to be learned and practiced. However, without a commitment to these skills and attitudes, success will be difficult, if not impossible.
Characteristics of a successful BEP Licensed Operator
Entrepreneurship:
The ability of someone to organize a business venture and assume the reasonability for its continuing success and growth. You will need to understand the legal structure of the business, financial management, marketing, product pricing, preparing a business plan, and more. You must create a solid business plan and use this plan to guide your activities in an organized fashion. Being resourceful in finding solutions as challenges arise will be necessary. Most of all, you must be relentless in your pursuit of success and not give up when the going gets tough.
Self-Promotion:
The ability to market one’s business effectively. Self-Promotion is one of the most beneficial, yet most underutilized, marketing tools that the majority of business owners have at their immediate disposal.
Positive Personality:
A Licensed Operator in the BEP must have the ability to work well with others. A Licensed Operator’s success depends on the Licensed Operator’s ability to satisfy the needs of customers and business associates. A Licensed Operator must be friendly, approachable and be a problem solver. A Licensed Operator must develop positive working relationships to ensure success in their business.
Focus on Customer Satisfaction:
Business success requires an unwavering commitment to the customer. This commitment encompasses a mindset of understanding the customer’s world. Understanding the customer’s wants and needs provides the business with a greater opportunity to build a loyal customer base. A Licensed Operator in the BEP must know who their customers are and focus on providing the service and the products that customers want. Doing this will result in a more successful business for the Licensed Operator along with increased sales/profits.
Communication:
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Effective communication is about more than just exchanging information. Effective communication requires one to also understand the emotion behind the information. Effective communication can improve relationships at home, work, and in social situations by deepening your connections to others and improving teamwork, decision-making, caring, and problem solving. It enables you to communicate even negative or difficult messages without creating conflict or destroying trust. Effective communication combines a set of skills including nonverbal communication, attentive listening, the ability to manage stress in the moment and the capacity to recognize and understand one’s own emotions as well as those of the person with whom they’re communicating.
Charisma:
Entrepreneurs practicing the art of business success know the power of networking. They take the time to identify and build relationships with key peers, mentors, and advisors. A Licensed Operator in the BEP must be able to use their positive personality to build relationships with others. This inner network provides support, direction, and an increased number of people that can assist the business owner in achieving success.
Focus on Motivation and Opportunity:
The Licensed Operator in the BEP must have a desire to be a business owner. They must be willing to accept responsibility for all aspects of their business and be willing to hold themselves accountable. There is a high probability that a BEP graduate’s first opportunity will not be the business or in the location that they most desire. BEP graduates must be motivated to take any opportunity that which provide future opportunities. Problems are a regular part of life running a business. To achieve business success, one must look at both sides of the coin. Every problem has an opportunity. A Licensed Operator in the BEP must be opportunity focused in order to continually improve the quality of service that they are providing to their customers.
Self- Starter/Self Reliant:
A Licensed Operator in the BEP is expected to set schedules for themselves, place orders, keep vending machines clean, full and working at all times, submit information to the BEP in a timely manner and keep customers satisfied. Often these expectations are not at the convenience of the Licensed Operator and may interrupt the Licensed Operator’s personal time. The Licensed Operator will need to be able to prioritize these work duties in order to meet their responsibility as a Licensed Operator in the BEP. A career in the BEP is not a Monday through Friday, 8 to 5 job. It is not uncommon for a Licensed Operator to work an odd schedule that includes nights and weekends.
Adaptability:
Business success requires the ability to adapt to changing situations. Rarely do things go exactly as planned. The world of business is full of surprises and unforeseen events. A Licensed Operator in the BEP must possess the ability to adapt to change. A Licensed Operator may have a plan; however, unknown circumstances may alter those plans. Understanding this potential and being able to change course and act swiftly can be the difference between success and failure. Being flexible gives Licensed Operators the ability to respond to changes without being paralyzed with fear and uncertainty.